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Help - Feedback

 

-How do I purchase or bid on listings at Big Value Depot?

G.) FeedBack and Ratings:

-What is Feedback and Ratings?
-How do I submit feedback?
-Can I reply to feedback?



G.) FeedBack and Ratings:


-What is Feedback and Ratings?


Feedback and rating are very important to us at Big Value Depot. Our goal is to deliver the best environment for you to both sell and buy through Big Value Depot. To do this we must allow our selling and buying community to express their selling and buying experience.


-How do I submit feedback?


When a purchase transaction is completed whether it be an auction item or a buy it now item. Both the buyer and seller can post feedback rating and comments regarding the transaction. As the buyer you can post a rating and feedback comment about the seller and transaction through your buyer feedback section of your client account. As the seller you can post a rating and feedback comment about the buyer and transaction through your seller feedback section of your client account.


-Can I reply to feedback?


You cannot reply directly to a feedback. However both buyers and sellers are allowed to post feedback relating to the specific purchase transaction.